Contact Us Yono Play Max, we prioritize your gaming experience above everything else. Whether you have a question about downloading the app, need help with your account, have feedback to share, or require assistance with deposits and withdrawals, our dedicated support team is available 24/7 to assist you.
We are committed to providing fast, reliable, and friendly support so you can enjoy uninterrupted gaming on yonoplaymax.com.
📩 How to Reach Us
1. 💬 In-App Live Chat Support (Fastest Way)
For instant resolution, use our 24/7 Live Chat feature inside the Yono Play Max app.
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How to access: Open the app -> Go to Settings/Profile -> Click on Customer Support / Live Chat.
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Response Time: Instant (Within 1-2 minutes).
2. ✉️ Email Support
For detailed inquiries, technical issues, business partnerships, or account-related assistance, feel free to email us directly.
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Customer Support Email:
support@yonoplaymax.com -
Business & Marketing Inquiries:
business@yonoplaymax.com -
Response Time: Within 24 hours.
3. 🌐 Official Website & Social Media
Stay connected with us for the latest app updates, exclusive promo codes, special event announcements, and maintenance alerts:
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Official Website: https://yonoplaymax.com
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Telegram Channel: Join our official Telegram for daily offers and updates.
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WhatsApp Support: Available directly inside the app for VIP members.
🏢 Corporate / Office Address
Yono Play Max Media & Gaming Network
Official Address: Plot No. 45, Tech Park Zone, Cyber City,
Gurgaon, Haryana – 122002, India.
❓ Frequently Asked Questions (Quick Help) related to contact us
Before reaching out, you might find an instant answer to your query below:
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Deposit Issue: If your payment was deducted but balance wasn’t added, please wait 10-15 minutes for auto-reconciliation, or send your UTR/Transaction ID to
support@yonoplaymax.com. -
Withdrawal Time: Withdrawals are processed automatically via IMPS/UPI and usually take 5 to 30 minutes to reflect in your bank account.
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KYC Verification: You can upload your Aadhaar/PAN directly in the Profile > KYC section of the app. Verification usually takes up to 2 hours.
📝 Send Us a Message Directly to contact us
(If you are implementing a contact form on your website, you can use the structure below)
| Field Name | Description |
| Your Name | [Enter Full Name] |
| Registered Mobile Number | [Enter 10-digit Phone Number] |
| Email Address | [Enter Email Address] |
| Issue Category | [Dropdown: Deposit / Withdrawal / Account / Bug Report / Other] |
| Message / Details | [Describe your issue or feedback in detail] |
⏰ Business Hours
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Online Support: 24 Hours a Day / 7 Days a Week (365 Days)
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Office Hours: Monday to Saturday | 10:00 AM – 7:00 PM (IST)
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